Terms of Service

These Terms govern your use of EdgeFlow. By creating an account or using the service, you accept them. If you do not agree, do not use EdgeFlow.

1. The service

EdgeFlow is an edge-development and trading-journal platform operated by Mizznes BV — Belgian besloten vennootschap (BV) — Ransuildreef 16, 2900 Schoten, België, registered under KBO/BCE 1026.527.343, VAT BE 1026.527.343. EdgeFlow analyses trading data you provide and surfaces patterns. EdgeFlow is software — not financial, investment, tax or legal advice. See our Risk Disclosure.

2. Eligibility

• You must be at least 18 years old. You confirm this at signup.
• You must be legally permitted to use a paid software service in your jurisdiction.
• You are responsible for compliance with local laws that may govern your trading activity.
• EdgeFlow is not available in countries subject to comprehensive EU or US sanctions.

3. Account and security

You are responsible for your login credentials, all activity on your account, and the accuracy of the data you provide. Notify us immediately if you suspect unauthorised access. Passwords must be at least 10 characters.

4. Subscription, payment, taxes

• EdgeFlow Pro is billed monthly or annually via Stripe.
• Taxes. Our listed prices include VAT. The price you see is the total you pay, wherever you are; any VAT, GST or sales tax due is included in it and nothing is added at checkout. Business customers in the EU who supply a valid VAT number are invoiced under the reverse-charge procedure.
• Automatic renewal. A monthly subscription renews every month and a yearly subscription every year, at the price then in force, tax included, until you cancel. We tell you the price and the renewal period before you pay, and in the e-mail that confirms your payment. For a yearly subscription we e-mail you a reminder before it renews. If the price changes, we tell you at least 30 days before it applies to you, and you can cancel before then.
• You can cancel any time from Settings → Subscription & Billing. Access continues until the end of the current billing period.
• When you cancel, we do not refund the rest of the billing period you already paid for. This does not affect your right of withdrawal in section 5, or your legal rights if the service does not work as promised.
• Failed payments: we email you, and the paid features lock until the payment goes through. Your trades, notes and settings stay exactly where they are. Stripe tries the payment again in the days that follow; as soon as one succeeds, your access is back. If the payment cannot be collected at all, the subscription ends.

4A. Free trial for the first 30 traders

1. What you get. While trial places are available, a new account gets EdgeFlow Pro free for 14 days. You do not add a card and you pay nothing for the trial. The trial starts when your account is created and ends 14 days later, at the time shown in the app.
2. How many. There are 30 trial places in total. A place is used when a trial starts, and it does not come back if you do not pay afterwards. When all places are used, new accounts are normal accounts without a trial. Any number of places left that we publish is the count on the date shown next to it.
3. One trial per person. Each person can have one trial. To stop abuse, we start at most two trials per internet connection in 24 hours, and we do not start a trial for an account that has had a paid subscription or a trial before. If we cannot start a trial for you while places are available, we tell you, and you can reply to us to sort it out.
4. The free set-up call. A trial includes one free set-up call with Milo (section 4B).
5. When the trial ends. Nothing is charged and nothing renews: your account simply moves to the free level. Your trades, checks and notes stay in your account. To keep using Pro, you choose a plan and pay; section 4 then applies.
6. Paying during the trial. You can choose a plan at any time. If you pay before your trial ends, your paid subscription starts on the day you pay, and the free days you had left end.
7. Your right of withdrawal. The trial costs nothing, so there is nothing to withdraw from. If you then pay for a subscription, your 14-day right of withdrawal (section 5) starts on the day you pay. The trial does not use it up.
8. Ending the offer. We may stop offering new trials at any time. A trial that has already started always runs its full 14 days.

4B. Free set-up call

1. What it is. Trial users can book one free video call of about 45 minutes with Milo, EdgeFlow's founder, through the booking link in the welcome e-mail. In the call you put your own trading process into checks in EdgeFlow and agree what you will log.
2. What it is not. The call is about how you use EdgeFlow and how you record your own process. It is not financial, investment, tax or legal advice. Milo does not recommend any trade, instrument, entry, exit, level or position size, does not give trading signals, and does not judge whether your strategy is good. You alone decide what and how you trade. Section 9 applies to the call as it does to the software.
3. No charge, no obligation. The call is free and does not commit you to buy anything.
4. Booking and changes. Calls depend on availability. Either of us can move or cancel a call; we will offer another time where we can. The call is not recorded. Milo may take written notes to help you and to improve EdgeFlow (see the Privacy Policy).

4C. Promotion codes

1. A promotion code gives the discount stated with it, on the payments stated with it (for example, 10% off your first payment of Pro, monthly or yearly).
2. Each code has an end date and time, stated in the e-mail that gives it to you. After that it no longer works. A personal code works once, for one account, and only on a first purchase.
3. One discount per purchase: a code cannot be combined with another code or with a partner discount. If you have both, you choose which one to use at checkout.
4. A code has no cash value and cannot be exchanged or transferred. If you withdraw (section 5), we refund what you actually paid.

5. Your 14-day right of withdrawal (consumers)

If you are a consumer, you can withdraw from your subscription within 14 days of the day you take it out, without giving a reason. This right comes from Belgian and EU consumer law (Book VI of the Belgian Code of Economic Law). Consumers in other countries keep any similar right their own law gives them. Nothing in these Terms takes it away.

Free trial. A free trial (section 4A) is not a purchase. Your 14 days start on the day you first pay.

Starting straight away. At checkout we ask you to confirm that you want EdgeFlow to start at once, within the 14 days. If you confirmed this and then withdraw, you pay only for the days you had access: we refund the price you paid minus the part for those days, counted against the length of your billing period. Example: you withdraw 5 days into a monthly subscription of 30 days, so we keep 5/30 of the monthly price and refund the rest. If we did not ask you for this confirmation, you pay nothing for the days you used and we refund the full amount.

How to withdraw. Tell us clearly within the 14 days, for example by e-mailing legal@youredgeflow.com from the address of your account: “I withdraw from my EdgeFlow subscription.” You may use the model form below, but you do not have to. Sending your withdrawal before the 14 days are over is enough.

What happens next. We confirm your withdrawal by e-mail straight away. Your subscription ends when we receive it. We refund within 14 days, with the same payment method you used, at no cost to you.

Renewals. The 14 days count from the day you first take out the subscription. An automatic renewal of the same subscription does not start a new 14-day period. You can stop renewals at any time (section 4).

Model withdrawal form (fill it in and send it only if you want to withdraw):

To Mizznes BV, Ransuildreef 16, 2900 Schoten, België, legal@youredgeflow.com:
I hereby give notice that I withdraw from my contract for the following service: EdgeFlow subscription (plan: ____, monthly / yearly).
Ordered on: ____
Name: ____
Email address of the account: ____
Date: ____

6. Acceptable use

You agree not to:

• Use the service for unlawful purposes.
• Reverse-engineer, scrape, or interfere with EdgeFlow's infrastructure.
• Resell or sublicense access without written permission.
• Upload malware, illegal content, or content that infringes third-party rights.
• Use the service to harass other users or the EdgeFlow team.

7. Your content

You retain ownership of all trades, screenshots, notes and other content you upload. You grant Mizznes BV a worldwide, non-exclusive licence to host and process this content solely to provide the service. We may use aggregated, anonymised data for product improvement and research (see Privacy Policy).

8. AI-generated output

Some EdgeFlow features use third-party AI models to generate written observations about your trade data. AI output is probabilistic, may contain errors and must never be treated as advice. You remain solely responsible for your trading decisions. See Risk Disclosure §6.

9. No financial advice — no guarantees

EdgeFlow surfaces patterns in your historical data. Past performance is not indicative of future results. Trading involves substantial risk including total loss of capital. You are solely responsible for your trading decisions. Mizznes BV is not a registered investment adviser, broker, exchange, custodian or fiduciary.

10. Service availability

We aim for high uptime but do not guarantee uninterrupted service. We may perform maintenance, updates, or temporarily restrict access for security or operational reasons. Some features may be released as beta — clearly labelled — and provided as-is.

11. Suspension and termination

We may suspend or terminate accounts that breach these Terms, with notice where reasonable. You may delete your account at any time from Settings. Erasure follows our Privacy Policy.

12. Liability

We are liable to you as the law of your country requires. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for intentional or grossly negligent conduct, or any other liability that cannot be limited by law. Within those limits: we are not liable for trading losses, lost profits or missed opportunities, because you alone decide what to trade (section 9); and if you use EdgeFlow for business purposes, our total liability is limited to the amount you paid us in the 12 months before the claim.

13. Misuse by business users

If you use EdgeFlow for business purposes, you will compensate Mizznes BV for third-party claims caused by your breach of these Terms. This section does not apply to consumers.

14. Changes to these Terms

We may change these Terms for a valid reason, such as a new feature, a change in the law or a change in how we provide the service. We e-mail you material changes at least 14 days before they take effect. If a change is to your disadvantage, you can cancel before it takes effect and we refund any part of a period you paid for and do not use. Changes that only add rights for you, such as a new offer, can apply at once.

15. Governing law and disputes

These Terms are governed by Belgian law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you can bring a claim in the courts of that country or in Belgium. If a dispute cannot be resolved with us directly, a consumer can contact the Belgian Consumer Mediation Service (Consumentenombudsdienst / Service de Médiation pour le Consommateur, consumentenombudsdienst.be). Business users agree to the exclusive jurisdiction of the courts of Antwerp, Belgium.

15A. Your rights where you live

Some countries give consumers rights that cannot be excluded by contract, such as the consumer guarantees under the Australian Consumer Law or your statutory rights in the United Kingdom. Nothing in these Terms, including what they say about refunds and liability, limits those rights.

16. Contact

Version 2026-10-11. Legal queries: legal@youredgeflow.com. Support: contact@youredgeflow.com.